I purchased a LG stackable washer/dryer. It was delivered and the delivery people needed to attach a longer hose to connect for the dryer vent. And then they pushed the unit in close to the wall. However, in doing that they squished the hose. And then I started getting D80 errors on the dryer which meant the dryer was not venting properly - fire hazard. I had my son pull out the unit and he found a hole in the vent. I called Lowe's who kept wanting to refer me to LG. This is an installation issue and just because I'm a few days outside of their 30 day boundary should not be upheld. Lowe's just wants to give a refund on the hose. But how am I supposed to disconnect the hose and have a new hose installed? This must be on Lowe's to correct.