If you have nothing better to do than spend a few hours trying to get assistance with a major appliance purchase that within 90 days of purchase will need - repair - then 100% spend thousands of dollars with Lowes. Purchase of washer & dryer #1 - dryer immediately had mechanical issues and was scheduled for return. Purchase of washer & dryer #2 (to replace #1) - worked great for almost 90 days before washer had error codes during cycle. Whirlpool? Good luck trying to speak with a human - over an hour on hold with no assistance. Live chat - lol.... I guess they consider bot's to be "live" chat. Over two hours wasted on phone calls and chats with no (zero) assistance from Lowes or Whirlpool. Spent over $1800 on major appliance set and now will pay out of pocket for repairs while still making payments on Lowes credit card. Epic low standards in customer support. Everyone (including Phil) was so very sorry that there was nothing they could do to help. Yes, sorry is probably the best description of the service and support.