I had a whole house window project done in my house. I was told that Lowes check to make sure their installers are vetted. During the project one of the installers had to leave for criminal court. The installer that came to our house scope out the project measured a large bay window wrong. He told us after tearing out the existing that it was 5" short on height. He wanted me to go to Lowes to find a molding to cover the gap. The window has been a constant problem with a draft and the window isn't set correctly. On another window he used a sledgehammer because the new didn't fit. The wall has a large crack now. Another window when he completed you could see light outside. The side of our house has caulking all over the siding and all over the roof on the upstairs windows. The installers used very large finish nails; the size you would use to frame a house on moldings. I had the store manager from the Rome store come to look at the work being done. The installer was excused from the job, paid in full and never returned. The manager sent another installer to correct the problems, but he refused to work on anything because the installation was so bad. The manager didn't want Lowes Corporate involved and I ended up finishing the work the best I could. I've played phone tag for a week with customer care and they won't do anything. The only thing I am after is getting a competent installer to fix the problems with the large bay window in my living room that was the center piece of the whole job to begin with. I would be paying for it. No help at all was offered.