Never again with Lowes Horrible "corporate customer service". I placed an online order for vertical blinds. I requested length of 96 1/2. They came in at 95. The "customer service" told me they couldn't do anything and I could return them to the store. Like i have a vehicle to accommodate the size of the boxes. When I asked the representative for a solution she said I could call the manufacturer. I asked her to call with me and she said that would take too much of her time!!!! I asked for a manager and after holding for a long time got one who told me the same thing but did offer to schedule a pick up for the product return. I asked for her boss and she said there wasn't one. asked for the corporate escalations and guess what? isn't one. Tried locating a way to get to corporate escalations or even email, can't find it. Called manufacturer Levolor, they were awesome! within 8 minutes they apologized and are sending me the corrected product and don't want the incorrect product back as they don't want to inconvenience me further. Perhaps Lowes can get some customer service training from Levolor.