Because you are always out of stock, all the time, on some of the most common items purchased and I ordered what you did have in stock "allegedly" that I needed for curbside (had to order the rest from Home Depot who did have the items in stock). Home Depot filled the 4 piece order within 30 minutes and the 1 piece I ordered from Lowes was never filled, nor did I get an email from Lowes. Went to Lowes on the way to Home Depot to just get the item myself and it was of course...out of stock. This has to be by far the worst managed Lowes of the 1700 plus stores in the company.