I have been buying from Lululemon via Rakuten (cash rebates shopping portal) and had no issues. Recently, Lululemon promoted membership sign up on their site so I did. The next time I purchased from Rakuten I decided to make the purchase as a member vs. as a guest login. It turns out that Lululemon excludes their members from earning cash back. I wrote to Lululemon on how is this fair (note Athleta members or guest log-ins earn cash back with no discrimination) and they just simply said sorry. This is a horrible and deceiving experience to know that members get less benefits than guests when purchasing from Lululemon and their nonchalance is just icing on the cake.