Lush has single-handedly ruined my Christmas! I bought my sister three bath bombs from lush for Christmas and was very excited to give them to her. They were supposed to arrive a week before Christmas but never arrived. I called Fedex and they said they arrived to them damaged days ago and they couldn’t be sent to me. Lush didn’t reach out to me and inform me of any damages or delays in shipping and now my sister will be without a Christmas gift. They are shipping them to her house and they will arrive a few DAYS after Christmas since for some weird reason they don’t have next next-day or a two-day shipping option. So my sister will now fly here to open a box with pictures of bath bombs. Lush offered no compensation for their poor product shipment methods. I would like some fort of compensation for the headache and the fact that I only bought these as a gift that I can no longer give and experience my sister opening
11 months ago
LUSH Cosmetics has a
2.4
average rating
from
282
reviews
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