I am so disappointed with your customer service. I was a loyal customer of Lush in Raleigh NC. I moved to Margaritaville in Daytona Beach and a few of my friends and I would order online from Lush. I received my order of 3 Peach Massage bars today. They arrived completely melted and made a huge mess on my Lanai where they were delivered. Why would you even offer online ordering without making necessary measures so that your product does not arrive melted! Trust me I will never purchase anything online or in a store ever again! The closest store to me is over an hour away. I am going back to NC in September and was going to purchase some items for me and my friends but would never spend a cent with Lush ever again! I was told I would be refunded but now have a huge mess on my Lanai as the box was leaking! Great Job!!!