Complete disappointment. I waited all year for the Snow Fairy range. In December, I managed to order 500ml and 275ml, which was already very difficult to do. There were no proper links or clear information about the order. Two weeks later, I had to contact them myself, only to receive a reply saying, “Don’t worry, we are overloaded, your order will arrive soon!” Finally, after all the waiting, the order arrived – but only the 275ml! Why? Tell me, why? No notifications, no explanations. The refund for the missing item hasn’t been processed yet, but the most important thing is that you completely ruined my expectations. I wouldn’t have paid for delivery just for one mini product. The lack of service is disgraceful – a real shame for the company. I will definitely never order from you again.