If you are about to order from LYST, read on and Beware!! I have made several purchases over the years from so many different online fashion websites but this is my first experience with Lyst. I ordered a pair of sandals in a size 6, assuming it was a UK size 6. But when the order arrived from Grifo210, one of Lyst's company partners, it was tiny. On the Lyst website there is no indication of whether it is a UK or US size 6. I have since emailed Lyst and they have advised me to contact Grifo210 to request a refund including postage and that they would contact them on my behalf too. It has been a week and neither Lyst nor Grifo210 have responded to any of my e-mails, truly appalling! Also, they charged me £21.00 for delivery and postage when other websites only charge £10 and respond to any queries within hours!!! Won't be shopping here ever again that's for sure! Please consider other fashion websites that are far more professional and have exceptional customer service, and provide a PRE-PAID returns label!