I used Lyst to purchase a ring for Christmas. I never received shipping confirmation, and after seven days I spoke to one of your representatives on the phone. Instead of helping me with the problem, I was given phone numbers to call to figure it out for myself. Ironically, the item arrived that day. However, with no notification of shipping carrier and delivery date, the process of ordering and waiting for a Christmas gift to arrive was stressful. I do not plan to use Lyst again nor would I recommend it.
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