Since I live in the United States, I always get worried about lost shipments coming internationally to me. And my fear was realized for a moment with my order.
However, the problem was not at all with Lyst, but with UPS. And even this "problem" was not necessarily a problem. Either way, I got in contact with Lyst and they were able to solve what happened very quickly and effectively. Marina, who I assume works in customer care, got in contact with me within 24 hours of my reaching out to them about my "lost" shipment, and did the necessary research into the problem and gave me the resolution right away, and that made me very happy, as I want to continue buying from Lyst.
The selection of products Lyst offers is remarkable. I was able to find exactly what I was looking for by keyword search and by filters. I was looking for a scarf, but more of a tube scarf or collar, and they had many to choose from. I was looking in particular for a wool scarf, and again, many options came up. I was thrilled at the many options before me, and also the prices, which were very reasonable. Although these are discounted goods, you get what you pay for, and the quality of the products Lyst offers satisfactory.
Also, with shipping, especially shipping internationally, and the short delay...I received my scarf in hardly any time at all. I think it was less than a week or just about a week.
You've found a return customer in me.
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