I am currently being held in a telephone queue waiting to speak to the payment company that deals with the payment I need to make for the item i purchased through you. The trouble is i ordered with you, then realised I needed to cancel the order, I contacted you to try to do this and was told i had to contact the company supplying the goods which was 'idle man' I did this several times and received automated responses saying that they would get back to me in 48 hours at most. Here i am on Monday morning still trying to find out how i return this unwanted item. When i placed my order i had no idea you acted as an agent for other companies. I am now onto my third organisation with no replies from anyone an item i don't want and an invoice from the third company. I have been on the phone now in a queue for 15 minutes trying to get some help with my query. I will definitely not use you again or any of the other companies involved. I am aware as a consumer of my right to return this item and this is what i wish to do. I will be posting this review in as many places as possible in order to ensure other people are warned about using your services. I am a very frustrated and unsatisfied customer. H Whitehead