worst company to deal with. never received a shipping confirmation of the order placed. had to check the website and plug in the order number to see where the item was. it's been 12 days since i placed the order and no notification was sent to me. only today, 12 days AFTER placing the order, did it say that my order had been cancelled, yet my credit card was charged. i was expecting to receive this item in time for an event and now i do not have it. the item does exist after calling the company but the company states that there is no way i can get it in time for the event. wonderful.