I have a few problems with my experience with Lyst... The focus of my review however will be on the back end of my purchase rather than the front end. Suffice it to say, they may have items featured on their site that are actually not available or even for sale.
The big red flag for Lyst that you should be aware of is that they perform the function of a "store-front", facilitating the transaction purchased on its site, but takes no or little responsibility for the completion of the purchase. Even if its their mistake. In my case, it was (see paragraph above)...
After taking your money, Lyst basically hands over your order to the brand themselves who may or may not have a clear policy on returns.
It took nearly a month of my own constant follow up with the brand (Lyst responded to my emails but never intervened on my behalf) to get my money back for my return.
The problem with Lysts business model is, they're really a curatorial service pretending to be a full service on-line store.
I suggest you use their site to find items you like but purchase them directly with the brand.
You have been warned. Good luck!
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