You misrepresented an item that I purchased. I was so disappointed and surprised to see something completely different when I opened my package. I called Yook and apprarently this has happened a number of times to other customers. I enjoy your website, but I am hesitant to place another order. How do I know I will receive what I actually ordered? Why show an item that is not available and then send something so ridiculously different? It's offensive and disheartening.
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