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Anonymous
I always thought that this company is a kind of premium brand because prices are high and the website appearance. It's the first time I ordered from this company and I don't recommend it to anyone. I ordered a mirror and also added a vase because the delivery cost is very high so I thought it is worthy. When I got the parcel they just send me the vase and they didn't send the mirror (the main item and most expensive item in my order), the invoice inside the parcel says mirror "quantity 0". I contacted customer service and they just replied that they decided not to send the mirror because it didn't meet the HIGH standards of Maison du monde. They didn't inform me about it before they sent the parcel as they knew I would cancel my order in that case. LACK OF COMMUNICATION & POOR CUSTOMER SERVICE, they refuse to refund me the delivery cost. It's the HIGH STANDARS OF MAISON DU MONDE.
4 years ago
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Maisons du Monde has a 1.2 average rating from 129 reviews

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