Stunningly poor and unorganised delivery service for which they make you PAY for!!!!! I placed an online order in Swiss shop on 15.May, they made me pay 100% upfront, and I have chosen delivery option for 79 Franks on top. First negative impression: order confirmation stated to expect delivery between 1 and 4 June. This meant 2 weeks waiting time, which I have accepted, trusting they'll do their job. Then nothing happens until 03June, I am calling the customer service and learn after their investigation that the articles will be "re-delivered free of charge" after 16June! I am totally shocked - there wasn't even the first attempt to deliver and now they give me a "bonus" to have it free of charge. This is absolute unprofessionalism and totally disgusting customer service. The worst thing - it is for the money they make you pay. I hope this message will spread and reach the management of the shop to make changes.