Very bad customer service. I am trying to send back an item since 3 weeks, time is running out, since I am no longer staying in the country. Can not return the item to the shop, been there twice to ask, but they said they would call customer service for me, same number as I have. I tried 10 times, could not get through. Written back to Maison the Monde, no answer. I was given a spanish number from Tamdis, transporter, answering only in spanish! Also the quality of the products are often very poor. I bought a new bed, sat at the end and fell through the very first night. There are not enough slats at the end, so the mattrass is hanging in the air, just such poor quality. The first thing we had to do, is to go to IKEA and by new slats and rebuilt the frame with slats from IKEA!!