The couriers they use for deliveries are terrible with very slow deliveries and poor updates to their tracking but the quality of the products is absolutely diabolical. They look good on the website but the materials are the cheapest you can possibly imagine and the workmanship is like a child made them. Truly appalling, I've never seen anything so bad in my life and if I had the time and energy to return I would but these were bought for our holiday home and we're leaving in a couple of days and I don't want to waste my time waiting for their courier to come and collect. Without a doubt the worst furniture I have ever seen, Ikea looks high end in comparison.