The worst customer service ever !!! My sofa was due to be delivered on a certain day, it never arrived. I then got am email from Maison du Monde asking me to rate my delivery. When i phoned them to say nothing had arrived their response was that the delivery had been signed for and it was no longer their responsibility. The woman i spoke to couldn't have cared less, in fact she seemed genuinely irritated by my concerns. Luckily the delivery company were very understanding and helpful and found my sofa in a warehouse in Malaga and delivered it the following week. I wouldn't recommend purchasing anything online from this awful company thankfully the sofa is lovely as i would hate to think how difficult it would be to return something.