Not a good first experience with Maison du monde, the tv unit arrived faulty, the back panel is bent so the pieces don't fit together well with gaps. Both front doors were snapped with nails sticking out (not ideal when you have young children, or anyone for that matter!) The screws don't go in so stick out. There are stains on the top which looks like the wood has been bleached. Will now take me ages to dissemble and the original box was taken away by the courier so I can't even return easily, not to mention there will be nails sticking out which makes it dangerous. they are slow to respond and still haven't advised how i can pack this to return safely. Very disappointed and won't shop with them again.
Update: Maison du monde are ignoring my emails about booking a return. They booked their courier TNT to turn up at my house randomly while I'm at work (my neighbour told me they spoke to them) without communicating with me a collection date or asking me when I'll be home! the worst customer service I have ever experienced! should have just got this furniture from Ikea, always have a good experience with Ikea and their quality is a thousand times better.
4 years ago
Maisons du Monde has a
1.2
average rating
from
129
reviews
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