Decorating your first home is supposed to be a joyful experience, Maison du Monde makes sure that is NOT the case... We received a gift card from our friends as welcoming present, making the order was a nightmare as the system was not processing the code. After a very long wait on the phone, we managed to place the order (June 1st). It’s been more than 2 months and we haven’t received the items. I managed to call the logistic partner and they say that they will NOT Proceed with the delivery as they only have 2 out the 3 packages. When I call Maison du Monde, they say that they will not send the third package as they don’t have the table on stock anymore (no email, no notification... I only hear about it when I call). Finally they agree to contact with the delivery company to give the 2 packages and refund me the table... this was over a week ago... again, NOTHING! After calling their “ customer service” line, their only solution is for us to be “patient” - WROST EXPERIENCE EVER!! Would not recommend them, never buying from them again!
4 years ago
Maisons du Monde has a
1.2
average rating
from
129
reviews
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