CAUTION !!! Never ever buy anything from them. SCAM AND FRAUD. I will go to small claims court...
Ordered a bookcase and some other items, worth quite a lot of money. Ordering process and payment were just fine. Bookcase arrived 2 weeks later - it was clear that the delivery company (or Maisons Du Monde depot) mistreated the box which was damaged all over. Inside the box, the bookcase was broken, some shelves smashed. Contacted them online immediately for a refund and the collection of the item. 4 weeks on, no reply whatsoever. No other way to contact them unfortunately, you need to fill an online form.
After waiting long enough, called the number on their website several times (at least on 10 different occasions): same answer each time - "we can't help, after sales department do not work at the moment due to COVID". They repeatedly suggest I need to wait for an "unknown period". It is so convenient to blame it on COVID, isn't it? People get so shameless to cover their incompetency and fraud in the name of COVID. Maisons Du Monde is one of them.
4 years ago
Maisons du Monde has a
1.2
average rating
from
129
reviews
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