Satisfied doesn't even come close to my rating! My dad was absolutely blown away by his crate! He thought it was the best thing EVER! He actually sent me a video of him using the yo-yo that came in the crate. Not bad for a 63 year old! My husband got a total kick out of his. He loved that it was wrapped in duct tape and then had to be opened using a crow bar! He wanted to know more about it so that he could use it for his dad and brother... friends too! Thank you for the incredible gifts! The timeliness of them! The Customer Service! All in all... customers for life! Thank you!