Disgusted at M&S the willows Torquay. The food hall is over crowded very difficult to social distance. Complained to a member of staff monitoring entry numbers to the food hall, their response was it’s up to individuals to keep 2 meters apart and it’s so busy because of the offers they have on. Yes individuals have a responsibility but so do M&S have a duty of care to limit how many people are shopping to make it possible to social distance. I felt sacred and vulnerable and will not go in that shop again. Clearly M&S do not care about their staff or customers