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Anonymous
M&S have gone downhill beyond belief. I will never order flowers or anything else from them - this is after 30 years as a loyal customer. I have had 5 deliveries (more fool me) gone wrong - flowers for special occasions undelivered without any notification. Each time refunded but not the point as each occasion missed - there have been a number of other significant problems with other orders too. Customer service appalling - what has gone wrong? Nobody cares.
3 years ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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