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ANGELA
As a regular customer every 2 weeks, spending between £120-£150 on food shopping. I've never had any complaints until I found a foreign object in a beef bolognese, ready meal. It was the size of popcorn which was grey, nobbley with the texture of pate. Absolutely disgusting... What happened to...ITS NOT JUST FOOD.. ITS M&S FOOD.. Now I've emailed on several occasions.. And I already sent ALL of the photos 3 times.. Nothings been resolved. Customer service is really poor.. Not a happy customer... I'll definitely give the legendary M&S a wide birth...
3 years ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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