I about my treatment regarding a sofa bed I purchased online and paid for. There was an 8 week delivery.This suited me. After about 9 weeks I called to enquire about the sofa. He apologised saying for some reason they has not forwarded the order. He flagged this,and that I should receive notice soon.. I have called several times since,but waiting time is too long.. My work doesn't allow for me to.be.on the phone indefinitely tracking down my sofa.. I called this morning 5th June..13 weeks from my order.. After about 80 minutes being sent from piller to post,I was informed that they don't deliver to my address,therefore the order had not been made.. Not once in this whole fiasco was I informed that they don't deliver.. you sat on my money the whole time with not one piece of information. He did offer me to re order and it would take another unknown length of time..then I arrange to pick it up.. I feel completely let down by this company. This is not even to mention my disappointment with your flower deliveries..which is another matter.. I have sold my sofa while anticipating my new one.. What an absolute cowboy set up