Website drives me to despair I try to shop at M&S and sometimes feel totally defeated by the experience. In store the likelihood of finding my size is very low indeed. Online the navigation is poor, links often disconnect or do not respond. Items are shown as in stock and you only find out they are not once you reach the final payment stage at checkout. Again the popular sizes are rarely available but the product is shown even if you have filtered ( I am size 12 in clothing, 5 in shoes). There is far too much choice in products and too many confusing brands. M&S should be enough, and if I want to shop at Seasalt I would and do go to their website. The quality seems to have gone down the pan and I have had to return a high proportion of orders because if this. I have wasted hours of my life on the website. I completely understand why M&S clothing is performing so badly and it should be simple to sort it. Other brands with smaller floor areas manage it do why can't M&S?