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Mike Fitzgerald
Ordered and paid for 2 Lois garden chairs on 1/5/21. Agreed delivery for July 26. Received confirmation of delivery email on July19th. The 2 chairs are yet to arrive. Like other reviewers, kept on hold by customer service staff for very long periods. When I eventually managed to speak to someone, was informed the order was marked as 'delayed'. No reply to emails, no apology and no information about rescheduled delivery. The company slogan - your m and s - a joke!
3 years ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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