I have always bought clothing at M & S and this includes lambswool jumpers. Unfortunately my last lambswool jumper ended up with holes in the armpits after a short time and I decided not to buy another. My daughter however bought me another one in June for my birthday and I hardly wore it during the summer. By September the armpits have fallen apart again so I took it into the Oxford store. The manager there said without the receipt nothing can be done. I had already asked my daughter if she had it but she didn't and had paid cash at the time but you can see the jumper is as new. Don't waste your money on these poor quality jumpers. The quality is really poor now in M&S and I believe Primark are better. The M&S greetings cards are horrible, cheap Chinese cards bought in for 1p each the type you would find on a market stall. Where are all the quality Hallmark etc cards,