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Anonymous
I had a 30 minute time slot to collect my Xmas food order. I waited over a hour to even get served. Their system seems so badly organised. I feel sorry for the staff who were trying their best, but were sadly let down. I was not the only person to fell let down, and I certainly won't be waiting an hour for my food order, when I could have gone round the store and picked all my items in half the time. Shame on you M and S, you let your staff down and your loyal customers.
2 years ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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