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Anonymous
We ordered an Abbey corner Chaise sofa paid approximately £1800 . We received sofa early November. The sofa didn’t look as the pic on the online shopping. We were very disappointed as the cushions seats keep falling out as the frame fitting we feel is badly made( made in China badly). So have ended with a badly made sofa and MnS told us to take our case to the Ombudsman so we feel they are ignoring their long term customers as we had an MnS sofa before which we were extremely happy thus ordered new sofa on that basis so we very disappointed and mystified by MnS CustomerServc.
2 years ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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