I ordered and paid for a fillet of beef costing £45. This was in addition to my turkey priced at £56 and sirloin of beef priced at £66. I spent well over £200 on my Christmas food to order in addition to all the goodies I bought in the weeks leading up to Christmas, chocolates, wine and gifts. The fillet of beef had a use by date of 26th December which I decided to freeze until New Years' Day. I took the joint out of the freezer and then read the cooking instructions, this included the instruction 'not suitable for freezing'. I ended up going back to the store to see if they would refund me the cost of the fillet. At £45 per joint, I do not think it is unrealistic or unreasonable to expect to freeze a piece of meet. M&S are now ignoring me, extremely disappointed in their response. I will next year be purchasing my meat from my local butcher!