Shopped at marks Spencers for many years then to my horror two very tiny members of staff accused me of something I had nothing whatsoever to do with I was very shocked and upset that someone at supervisor level would lie. all I can say is certain staff at Sainsburys have been so helpful and very nice to me when I shop there my solicitor advise me what I should do. but have say there are some lovely staff that work in marks Spencers and some of the food is excellent they tell me there’s a section manager one for crisp/milk/eggs/toilet rolls/and even slippers