Ordered a 3 piece suite. The salesperson wrote the height and dimensions specifications on the order form. When it arrived the sofa is much higher than the chairs and not the specifications we were given. M & S are not prepared to put this right. They say specifications are correct even though they are not what the salesperson gave us. If she made a mistake that's their fault not ours and they could at the very least acknowledge that. In addition the delivery men made a mess of putting the feet on and m & s had to send an independent company out to fix this. Very disappointed will not be buying from m&s in the future
2 years ago
Marks And Spencer has a
2.8
average rating
from
2,204
reviews
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