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Anonymous
My wife asked me to return an underwear set she had purchased that did not fit. Totally forgot!! Went in and was told the return date had passed. Asked for a Manager who simply said the policy was the same as Primark. Called complaints line and got cut off twice!! Emailed HO and they replied using someone else’s surname. What is going wrong with this National Treasure of a company we all once loved
2 years ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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