Order 301-0039338-1708280 I placed an online delivery which I was told would be in store for collection on 18/7/22; it wasn't. Then I was told it would be available for collection 19/7; it wasn't. Then I was told it would be available for collection 20/7; it isn't. I am leaving on a trip tomorrow at 9.00 am so delivery tomorrow (in the unlikely event that that happens) is of ABSOLUTELY NO USE TO ME. If I had realised that Marks & Spencer do not meet their own delivery commitments I would have shopped elsewhere. This is far too late to be an option to me now as I am currently at work until 8pm. So due to M&S's unreliability I will be leaving on my holiday short of several much-needed items. NOT HAPPY, AS YOU MAY WELL IMAGINE. Sincerely Janet Smith (Mrs)