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Bec
Worst customer service I have ever experienced. There was a fault with the online shopping platform. These things happen but then there was jist no help whatsoever. I followed everything asked of me. No school uniform and weeks later still trying to get my money back. Would never shop with M & S again, especially online. Left waiting days for email responses. No one helps on the phone. Thank goodness Next have a good range.
2 years ago
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Marks And Spencer has a 2.8 average rating from 2,228 reviews

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