have to say i agree with Samantha after reading the reviews about the three managers at the willows in Torbay its more than shocking to think you can shop with Marks and Spencers give them your money and custom for over 25 yrs and get no help or support from HR and as for this Nicola the supervisor to send the police to a customers home with nothing but false allegations her lies to her husband shows her credibility how she sits down at home playing happy families after what she did to this innocent shopper says everything about her HR i will never shop in that store again the three of them should have been made to apologise then SACKED the three of them sound like chav's