i took something back to Marks and Spencers Household Department in Torquay and had dealings with Nikki's Mum Jill and unfortunately its a case of Mother like Daughter her mum treated me like i had asked to pay with my unemployment Giro she was HORRIBLE to me for no reason what so ever i said to a member staff who is the poison Dwarf upstairs she said her name is Jill she is the one who puts the uniform on and becomes the three bob millionaire i couldn't stop laughing all the way home i did complain like every on this site has and got nowhere in fact every time i went in and unfortunately saw Jill she made me feel sick and very uncomfortable there's a saying at work be nice to the people on the way up because you will meet them on the way down for me they are two Nasty bits of work that have lost TORQUAY Marks and Spencers a lot of customers