The way marks Spencers flagship store manager says my role here is to protect the good name of the store and my staff they should use her to do there XMAS 🎅🏿 ADD along with the commercial manager next to her saying HR will just pay lip service with the customer we just don’t value are customer’s and yes they still work there when managers from Tesco Sainsburys Co/Op Aldi Morrisons BP Marks and Spencers there words are you would out of the door for saying that to a customer and asked to apologise so it’s comes as no surprise there closing more stores and that is very sad because the food they sale is lovely unlike the management team in Torquay