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Anonymous
Received a wrong size gift for Christmas. Phoned customer service as our local M&S has closed down. Told the only way I can exchange is to take back to a store and since we only have the M&S food hall now (who can't exchange or refund clothing) my nearest store is 200 miles away and a lot of money for a return train ticket. I thought M&S were a better company than this but obviously not
1 year ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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