Marks+Spencers OMG if your Area Manager from Torquay Andy Harris can stand there and tell a perfectly innocent customer that complained about his Arrogant Attitude which clearly shows. for him to stand there and say Marks+Spencers don't care about the lovely people that spend there hard earnt cash in there stores and HR and Customer services and the so called Executive team will just pay Lip Service with the customer and he feels sorry for us the customer it doesn't get worse than that and than you promote him to be your Area Manager that is more than shocking but you have to give him some credit for speaking the truth and making your jobs worthless i am sure everyone would agree Harris Moxhay Dawn Claire they should have all been told to resign every food hall throughout Devon say its shocking what they did to Dale Stevens and that you would only get away with that if you work for Marks and Spencers but most of the other food halls say its great for us because Dale and all the people that support him now spend there money in our store's so lets hope people will stop shopping in the Torquay Food Hall what Claire Thomas should have been saying to Dale was my role here is to make sure you the customer has the best shopping experience possible not say my role is to protect my staff and the good name of the store that is clearly rude and arrogant at one time thats what made M+S so special the customer was the most important person but from Andy's comments thats long gone would like to say on behalf of other retailers thank you for boosting our sale's keep talking to the customers like that Andy and Claire HR must be very proud of you all