ordered flowers, chocolates and champagne to be delivered to celebrate my niece's wedding day. It was damaged early on the day of delivery, marked as action needed at midday. Item was not replaced or delivered and I wasn't notified until I tracked the parcel and contacted M&S to see what was happening. They couldn't redo the order until 2 days later so went for a refund but it meant the day was unmarked and I won't be using M&S again for this kind of essential thing.
1 year ago
Marks And Spencer has a
2.8
average rating
from
2,204
reviews
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