After reading Torquay Food Hall's review's its absolutely descusting the general manager Claire Thomas can take a innocent customer outside after he made a complaint against one of her management team's for his arrogant behaviour toward's him she would then take the customer outside where no one could see or here them and say to the customer my role here is to protect the good name of my store and my staff and then when the customer went to speak back Claire Thomas put her hands over her ears turned her back on the customer and said i don't want to here what you have to say what a CHAV and then she tells her staff not to engage with that customer when he comes in to the food hall or even help him and hopefully he will get the hint and shop elsewhere she has enough customer service her head to blow the head off a matchstick she should have been SACKED everybody in Torquay say how cruel she what she should have been saying is her role as manager should be to make sure the customer has the best experience possible when shopping in my store that's what you should be saying CLAIRE THOMAS and stop behaving like a CHAV