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Mrs J. Gill
I purchased a Sweatshirt for my husband for his birthday, which was in the sale. I purchased it 10 days before his birthday, not realising that you only had 14 days to return as i was not told this at the till, apparently it's on the receipt, which i didn't look at as i was rushing, only checked that the price was right. On trying it on, it was too small & as i couldn't get back to the shop until later in the week, took it back for a bigger size, money back or money on a gift card. I was told that, due to my receipt being 4 days out of date, i could not exchange, money back or gift card. I had to bring the Sweatshirt back home, which will now go into the charity bag as there is no-one else it will fit in the family. Had i know about the 14 day return policy, i would not have purchased it in the first place so really angry that i have wasted my money.
1 year ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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