i have to say when you read about how the three managers spoke and tread a customer that had shopped in there store for more than 20 years its shocking if speaking and treating the customer like they did wasn't bad enough then for them to say there section manager felt petrified when this customer came in to the store and her husband was ringing her work to make sure she got in to work safe yet she took chocolates from this customer that she was supposed to be so petrified of how two face can you be and then the general manager saying that rewarding some of the staff that were polite enough to just say good morning to the customer was against company Policy and yet there staff took the reward with open arms and so did the dwarf lets hope there is someone looking down on all of those involved because what they did was cruel nasty and evil and for Jane to say to the customer i only gave the General manager your card because i have seen what the section manager is doing to you and and she should no better as she has worked here for more than 30 years the same as me and hopefully she will be dealt with which was recoreded on a phone as was the section manager who said we have gathered enough evidence to stop you shopping in our food hall the whole thing is very very sad