i was very shocked when certain members of staff in the stores food hall were very keen to inform me about a customer who was Banned from there store yet they said he was a very smart kind and polite customer my reply to them was i am very sorry but i came in to the food hall to just get my shopping and i am not interested in what messures and lies the section manager went to have this customer banned from the store it made me feel sick that staff would behave like this its very clearly a store with serious issues i will never go back there to shop again its like a bad episode of Eastenders's i see the program inside marks and Spencers in a different light now they clearly have no respect for this manager yet i was told this happened over two years ago what the hell is going on